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Customer Service Process

The Problem-solving Mechanism Of Customer Participation In The Whole Process

face-to-face communication
Through face-to-face communication, Ancham technical team and customers form a project team to jointly determine product requirements.
partners can not only test and experience new products at close range, but also participate in the research and development of product development sources and technological innovation.
partners can not only test and experience new products at close range, but also participate in the research and development of product development sources and technological innovation.
reliable solutions and exceptional service
With reliable solutions and exceptional service, we support you throughout the product development process to find the adhesive solution that best suits your needs.
laboratory and field
Our technicians will provide on-site support and assessment of your application in both laboratory and field.

Openness

Ancham adheres to open cooperation and innovation, starting from meeting customer needs and promoting key technology innovation, and aggregates, jointly builds and shares Ancham with customers to promote the healthy development of the electronic manufacturing industry.
Start with customer needs, on the basis of customer satisfaction, with strategic cooperation as the ultimate goal.
In response to personalized product needs, tailored quality products and supporting services. Respond to each demand with patient and careful service and fulfill every commitment.
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