Privacy Policy:

"Personal information" in this privacy policy refers to information related to you, or information that can identify you alone or in combination with other information we hold. We encourage you to keep your personal settings and personal information complete and up-to-date.

Marketing and publicity data

If you choose to agree to receive our marketing and promotion information, we will collect and use the following personal information about you:

·Your email address;

·Your Ancham account data;

·Your interactive information with Ancham, such as subscribing or unsubscribing from marketing promotion information, or your personal information when participating in our activities.

Using your above personal information, we may send you relevant information about Ancham products, services, activities and marketing activities that you may be interested in through email, SMS and other digital channels, such as mobile applications and social media.

You can withdraw your consent to receive marketing information at any time through the unsubscribe link at the bottom of the promotion email you may receive or other ways we send you. You can also contact us through the contact information in the "how to contact us" section to revoke your consent.

Marketing campaign data

You may participate in webinars, exhibitions or fairs organized by Ancham or other organizers ("marketing activities"). You can register to participate in the marketing activities through the Ancham page, our distributors or directly to the organizers of the marketing activities. We may send you an invitation for such marketing activities. To do this, we may need you to provide the following personal information:

·Your name;

·Nationality;

·The company you work for;

·Department;

·E-mail;

·Telephone;

·Products / services you are interested in;

If you register to participate in the marketing activities through Ancham, you agree to receive the information directly related to the marketing activities sent by Ancham, such as the location and time of the marketing activities.

Purchase and registration data

When you purchase products and / or services from Ancham, or when you register products and / or services, we may collect the following personal information:

·Name;

·Telephone number;

·The company you work for;

·Department;

·Position;

·E-mail;

·Country;

·Nationality;

·Shipping / invoice address;

·Postal code;

·Fax;

·Invoice history, including an overview of Ancham products / services you purchased;

·Details of conversations you may have with customer service personnel about the products or services you purchased;

·Details of the products / services you have registered, such as product / service name, product category, product model, purchase date

Customer service data

When you interact with our customer service through our call center, wechat official account, email or other Ancham pages, we will use the following personal information about you:

·Your Ancham account data;

·Name;

·Telephone;

·Position;

·Department;

·The company you work for;

·Your call record and call history, purchase history, the content of your questions or your requests.

We will use this personal information to provide you with customer support related to the products and / or services you purchased, such as replying to your inquiries, meeting your requirements, repairing or replacing products for you, etc.

We may also use this personal information to improve our products and services, resolve any potential disputes with you, and train our customer service representatives.

Recruitment data

You can understand and apply for our position through the recruitment section of our official website and other recruitment channels. We collect your personal information when you apply for our position.

User feedback data

You can choose to submit comments, questions, requirements or complaints about our products and / or services ("user feedback data") through various channels provided on the Ancham page. When you do this, we may collect the following personal information from you:

·Name;

·Position;

·Department;

·Details of your comments / questions / requests / complaints.

We will use this personal information to answer your questions, meet your requirements, solve your complaints, and improve our Ancham pages, products and services.

Use data

We may collect information generated when you use Ancham products, services and / or Ancham pages, and use your personal information for analysis purposes. We do this to understand your interests and preferences to improve our products, services and / or Ancham pages and enhance your user experience.

Online behavior data

Ancham may use cookies or similar technologies to collect information about your visit to the Ancham website, so that you can get more information and better online experience when interacting with our website. For more instructions on our use of cookies or similar technologies and your choice of cookies, please refer to the section "cookies or other similar technologies".